Read the list of all frequently asked questions that players from Betwinner have asked.
To play at Betwinner Casino for real money you have to create an account first. This is a simple process that will take only a couple of minutes of your time. Once you have your account you can make your first deposit and don’t forget to claim the welcome bonus too.
You can create your account at Betwinner whenever you want and you will not need any documents for that. You can make a deposit and play some games at the casino too. But, before you can request a withdrawal you will have to verify your account first. You will have to send copies of legal documents to verify your identity, your address, and your payment method.
All the games at the casino have a maximum payout of $100.000.
You can bet on 50 events on one ticket.
You can deposit cryptocurrency, just check the payment methods available for you.
Yes, the casino provides a free app for their players. You can easily download the app on your device and the casino will be just one click away from you.
The live chat feature is active in 10 different languages and the customer service can respond to emails in over 25 languages.
Betwinner Casino has all the necessary licenses to operate. Secondly, the casino protects financial and personal data through firewall safety measures. To top that all, Betwinner Casino has a great reputation among its players for being a safe and secure casino.
To make a withdrawal of your winnings, all you have to do is to head to the Cashier and click on the Withdrawals section. There are different payment methods available and you have to choose the one that suits you the best. Keep in mind that you have to use the same payment method for withdrawals as the one you used for making a deposit.
At this point, there are more than 60 different spots available for you to bet on. You can bet on some of the most popular sports and some lesser-known ones including football, horse and greyhound racing, basketball, rugby, boxing, MMA, cricket, just to name some.
To start things on the right foot, Betwinner offers a very generous welcome bonus to all their new players. There are plenty of other different promotions available so make sure that you log into your account from time to time.
You will not need a promo code for the welcome bonus at the casino. Once you make the required deposit, the bonus funds will be transferred automatically to your account.
The welcome bonus comes with 5 times wagering requirements. This means you have to play through the bonus funds 5 times before you can request a withdrawal.
Yes, if you believe that you have gambling addiction or whatever reason you have, you can easily close your account. You can start by closing your account for a certain period, and if you believe that your gambling is getting out of control, you can close your account permanently. Keep in mind that once you close your account permanently you can't reopen it again.
The best thing to do is to contact Customer Support and they will help you figure out what your next step should be.
If you are of legal age to gamble and you live in a jurisdiction where gambling is legal, you can create an account at Betwinner Casino.
Yes, there are different Bingo games you can play at Betwinner. All you have to do is create an account, if you don’t have one, and make a deposit to your account.
You can play most of the games at Betwinner Casino in fun mode. This means you don't have to make a deposit, and instead the casino will award you with virtual money you can use to play. This is a great way to learn how some of the games work and practice the rules of some of the games.
You can change some data on your account when you head to your profile within your account. The only thing you can`t change is your account number and your country of residence.
If you forget your password you can easily recover it. You have to click on the 'forgotten password' button on the log-in page. You will have to enter your account number and the email address you use to sign up for an account.
You can access the casino from wherever you are, as long as gambling is legal in the country you are.
You are not allowed to use someone else's payment method to deposit or to withdraw funds.
Yes, you will have to pass the verification procedure before you can request a withdrawal. This is an easy process where you have to send copies of some legal documents and once your account is verified you don't have to do that again. Keep in mind that the casino reserves the right to request additional documents at any point they believe it is necessary.