Privacy Policy

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At CasinoRank, we get it – your privacy is a big deal, and we’re serious about keeping your personal and non-personal information safe. Understanding what info we collect and how we use it is key to making your time on our site smooth and enjoyable. So, let’s break down what we gather and why we do it.

What Info We Collect About You

When we talk about personal information, we mean data that can actually identify you. We collect this in two main ways: stuff you tell us directly, and stuff we pick up automatically as you browse.

Info You Share Directly

When you hang out with CasinoRank, maybe by jumping into a promotion or hitting up our support team, you might share personal details like your name, email, or other contact info. This stuff is essential for us to give you the services you ask for, like answering your questions or sorting out your participation in a cool promo. By giving us this info, you help us tailor our chats to what you prefer and make sure you get content that’s actually relevant.

Info We Get Automatically

Beyond what you directly tell us, we also automatically collect data as you navigate our website. This includes technical bits like your IP address, browser type, device info, and how you browse. We gather these details using cookies and other tracking tech that watch how you interact with our site. For example, we track the pages you visit, how long you spend on each, and what you click on. This data helps us figure out how you engage with our content, allowing us to make the website even better for you. It also helps us spot and stop any funny business. Want to know more about cookies? Just check out our Cookie Policy page.

General Stats, Not Personal Stuff

Besides your personal data, we also collect non-personal information that can’t be used to identify you individually. This includes aggregated usage stats, like how many people visit a certain page, the average time spent on the site, and how many people bounce off quickly. Collecting this non-personal information is crucial for checking out website traffic and spotting trends in user behaviour. This data is usually anonymized and helps us improve our services by making smart decisions about what content to create, how to design the website, and our marketing strategies.

For instance, by looking at this non-personal data, we can see which articles or online casino reviews are most popular with players. This lets us focus our efforts on creating more of the content that interests you, ensuring our website stays relevant and engaging for everyone who visits.

How We Use Your Data, Poa!

The information we collect serves a few purposes, all aimed at making your CasinoRank experience better and ensuring the website runs smoothly and efficiently.

Making Your Experience Top-Notch

The main reason we use your information is to improve the services we offer. By understanding how you interact with our site, we can personalize your experience, making it more relevant to your interests. For example, we might recommend content based on your browsing history, or make sure the website loads quickly and works perfectly on your phone or computer. Personalizing your experience also means adjusting the website’s look and feel to suit your preferences, whether you’re accessing it from a desktop, tablet, or smartphone. We want your online casino journey to be shwari!

Keeping You in the Loop (Marketing)

With your go-ahead, we might use your contact details to send you cool promotional offers and other marketing materials about CasinoRank. These communications are designed to keep you informed about the latest casino reviews, bonus codes, and exclusive offers that might catch your eye. We respect your privacy, and if you ever feel like saying "achana na mimi" to these messages, you can opt out anytime by following the unsubscribe instructions in each email or by simply contacting us directly.

Playing by the Rules (Legal Stuff)

Lastly, we might use your information to meet our legal obligations, sort out any disputes, and enforce our policies. This includes sticking to data protection laws and responding to lawful requests from authorities like the Betting Control and Licensing Board (BCLB). Your data might also be used to investigate and prevent fraudulent activities or security breaches, making sure CasinoRank stays a safe and trustworthy platform for all players. This is all part of our commitment to legal compliance.

Keeping Your Data Safe and Sound

At CasinoRank, keeping your personal information secure is our number one priority. We’re committed to putting in place strong data security measures to protect your data from anyone trying to get unauthorized access, change it, reveal it, or destroy it. Here’s how we protect your information, how long we keep it, and your rights regarding your data.

Our Security Moves

To protect your personal information, we use a mix of industry-standard security tech and organizational procedures. Our security measures include:

1. Encryption: All sensitive data, like personal info, is encrypted both when it’s moving and when it’s just sitting there. This means even if someone intercepts it, they can’t read or misuse it.
2. Access Controls: We have strict access controls to limit who within our team can see your personal information. Only authorized staff who need access to your data for legitimate business reasons are allowed, and they’re bound by confidentiality agreements.
3. Regular Security Audits: We regularly run security audits and assessments to find and fix any weak spots in our systems. This proactive approach helps us stay ahead of new threats and constantly improve our security game.
4. Firewalls and Intrusion Detection: Our systems are protected by advanced firewalls and intrusion detection systems that monitor and block unauthorized access attempts. These tools help us spot and react to potential security breaches in real-time.
5. Data Anonymization: Where possible, we make your data anonymous or pseudonymize it to reduce the risk of identification if there’s ever a data breach.

Your Rights: You're in Control!

At CasinoRank, we respect your rights when it comes to your personal data. You have several rights under data protection laws, including:

1. Access and Correction: You have the right to ask for access to the personal information we hold about you. If you find anything wrong, you can ask us to correct or update your information to make sure it’s accurate and current.
2. Data Portability and Deletion: You can ask us to give you your data in a format you can take with you, allowing you to transfer it to another service provider. Plus, you can ask us to delete your personal information completely, though we might have to keep some data due to legal obligations.
3. Opt-Out and Unsubscribe: You have the right to opt out of getting marketing communications from us anytime. You can do this by following the unsubscribe instructions in our emails or by contacting us directly. Just a heads-up, even if you opt out, we might still send you non-promotional communications related to your account or our ongoing business relationship.

Other Important Bits

Links to Other Sites

Our website might have links to other websites that CasinoRank doesn’t operate or control. We’re not responsible for the privacy practices or content of these external sites. We encourage you to check out the privacy policies of any third-party websites you visit, as this Privacy Policy doesn’t apply to them.

Kids and Our Site

CasinoRank doesn’t knowingly collect personal information from anyone under the age of 18. Our services are meant for adults who are legally allowed to engage in online casino activities. If we find out we’ve accidentally collected data from a minor, we’ll immediately delete the information and block further access to our services.

Data Across Borders

Your personal information might be transferred to and stored on servers outside Kenya, including in countries that might have different data protection laws. We make sure that any cross-border data transfer follows applicable legal standards, including using standard contractual clauses or other lawful ways to protect your data during transfer.

Agreeing to Our Privacy Policy & Updates

Anyone using the CasinoRank website is doing so with the understanding that they agree to the terms and conditions of our privacy policy and that we can use your information as outlined here.

If you don’t agree with your information being used in the way described in this privacy policy, then you must stop using the site. CasinoRank reserves the right to change our Privacy Policy at any point. If you continue to use the site, either after we’ve personally told you about these changes or after they’re posted on the site, you’ll be considered to have accepted these alterations. We encourage you to review this policy regularly to stay informed about how we protect your privacy. This policy was last updated in 2025.

Need to Talk?

If you have any questions or concerns about this Privacy Policy or your personal data, sasa, feel free to contact us through the form on our Contact Us page.

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